:root{
  --bg:#f4f6f8;--panel:#fff;--line:#e3e7ec;--txt:#17202a;--mut:#6b7785;
  --pri:#16a34a;--pri-d:#12813b;--pri-l:#e8f7ee;--red:#dc2626;--red-l:#fdecec;--amb:#d97706;--amb-l:#fef4e2;--blue:#2563eb;--blue-l:#e8effd;
  --chat:#efeae2;--bub-in:#fff;--bub-out:#d9fdd3;
}
*{box-sizing:border-box}
html,body{margin:0;height:100%}
body{background:var(--bg);color:var(--txt);font:14px/1.45 system-ui,-apple-system,"Segoe UI",Roboto,sans-serif}
.hidden{display:none!important}
a{color:var(--blue)}
h1{font-size:22px;margin:0 0 4px}
h2{font-size:16px;margin:0 0 12px}
.muted{color:var(--mut)}
.err{color:var(--red);min-height:18px;margin:8px 0 0}
input,select,textarea{font:inherit;color:inherit;background:#fff;border:1px solid var(--line);border-radius:8px;padding:8px 10px;width:100%}
input:focus,select:focus,textarea:focus{outline:2px solid #bfe9cf;border-color:var(--pri)}
label{display:block;font-size:12px;color:var(--mut);font-weight:600}
label>input,label>select,label>textarea{margin-top:4px;font-weight:400;color:var(--txt)}
.btn{font:inherit;font-weight:600;border:1px solid var(--line);background:#fff;color:var(--txt);border-radius:8px;padding:8px 14px;cursor:pointer;white-space:nowrap}
.btn:hover{filter:brightness(.97)}
.btn.primary{background:var(--pri);border-color:var(--pri);color:#fff}
.btn.danger{color:var(--red);border-color:#f3c2c2}
.btn.ghost{background:transparent}
.btn.small{padding:5px 10px;font-size:13px}
.btn.full{width:100%}
.btn:disabled{opacity:.5;cursor:default}

/* login */
.login{min-height:100%;display:grid;place-items:center;padding:16px}
.login-card{background:#fff;border:1px solid var(--line);border-radius:14px;padding:28px;width:min(360px,100%);display:grid;gap:12px}
.brand{display:flex;align-items:center;gap:10px;font-weight:800;font-size:17px}
.brand.big{font-size:22px}
.logo{display:grid;place-items:center;width:32px;height:32px;border-radius:9px;background:var(--pri);color:#fff;font-weight:900}

/* layout */
.app{display:flex;height:100vh}
.side{width:210px;flex:none;background:#fff;border-right:1px solid var(--line);padding:16px 10px;display:flex;flex-direction:column;gap:14px}
.side nav{display:grid;gap:2px;flex:1;align-content:start}
.side nav a{display:flex;align-items:center;gap:10px;padding:9px 10px;border-radius:8px;color:var(--txt);text-decoration:none;font-weight:500}
.side nav a:hover{background:var(--bg)}
.side nav a.on{background:var(--pri-l);color:var(--pri-d);font-weight:700}
.badge{margin-left:auto;background:var(--pri);color:#fff;border-radius:999px;font-size:11px;padding:1px 7px}
.view{flex:1;overflow:auto;padding:22px 26px}
.view.full{padding:0;overflow:hidden}
.head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:18px;flex-wrap:wrap}

.card{background:var(--panel);border:1px solid var(--line);border-radius:12px;padding:16px;margin-bottom:14px}
.grid{display:grid;gap:12px}
.g2{grid-template-columns:repeat(2,minmax(0,1fr))}
.g3{grid-template-columns:repeat(3,minmax(0,1fr))}
.g4{grid-template-columns:repeat(4,minmax(0,1fr))}
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px;margin-bottom:14px}
.kpi{background:#fff;border:1px solid var(--line);border-radius:12px;padding:14px}
.kpi small{display:block;color:var(--mut);font-size:11px;font-weight:700;letter-spacing:.04em;text-transform:uppercase}
.kpi b{font-size:26px;display:block;margin-top:2px}
.kpi span{font-size:12px;color:var(--mut)}
.kpi.red b{color:var(--red)} .kpi.green b{color:var(--pri)} .kpi.blue b{color:var(--blue)}

table{width:100%;border-collapse:collapse;background:#fff}
th{text-align:left;font-size:11px;letter-spacing:.04em;text-transform:uppercase;color:var(--mut);padding:9px 10px;border-bottom:1px solid var(--line);white-space:nowrap}
td{padding:9px 10px;border-bottom:1px solid var(--line);vertical-align:middle}
tr.click{cursor:pointer} tr.click:hover td{background:#fafbfc}
.tablewrap{border:1px solid var(--line);border-radius:12px;overflow:auto;background:#fff}
.pct{font-size:11px;padding:1px 5px;border-radius:5px;margin-left:4px}
.pill{display:inline-block;font-size:12px;font-weight:600;padding:2px 9px;border-radius:999px;background:var(--bg);color:var(--mut);white-space:nowrap}
.pill.green{background:var(--pri-l);color:var(--pri-d)} .pill.red{background:var(--red-l);color:var(--red)}
.pill.amb{background:var(--amb-l);color:var(--amb)} .pill.blue{background:var(--blue-l);color:var(--blue)}
.c-green{color:var(--pri);font-weight:600} .c-red{color:var(--red);font-weight:600} .c-blue{color:var(--blue);font-weight:600}
.bar{height:8px;background:var(--bg);border-radius:9px;overflow:hidden;display:flex}
.bar i{display:block;height:100%}
.row{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.right{margin-left:auto}
.tabs{display:flex;gap:4px;flex-wrap:wrap;margin-bottom:12px}
.tabs button{border:1px solid var(--line);background:#fff;border-radius:999px;padding:5px 12px;font:inherit;cursor:pointer}
.tabs button.on{background:var(--pri);border-color:var(--pri);color:#fff;font-weight:600}
.alert{border-radius:10px;padding:10px 14px;margin-bottom:14px;font-size:13px}
.alert.amb{background:var(--amb-l);color:#8a4b06} .alert.red{background:var(--red-l);color:#8f1d1d} .alert.green{background:var(--pri-l);color:#0d5e2c} .alert.blue{background:var(--blue-l);color:#1d3f8f}
.days{display:flex;gap:4px;flex-wrap:wrap}
.days button{border:1px solid var(--line);background:#fff;border-radius:8px;padding:6px 10px;font:inherit;cursor:pointer}
.days button.on{background:var(--pri);border-color:var(--pri);color:#fff}
.step{font-size:11px;font-weight:800;color:var(--pri);letter-spacing:.06em;text-transform:uppercase;margin-bottom:6px}
.varrow{display:grid;grid-template-columns:70px 150px 1fr 120px;gap:8px;align-items:center;margin-bottom:6px}
.varrow code{background:var(--bg);padding:4px 6px;border-radius:6px;text-align:center}
.drop{border:2px dashed var(--line);border-radius:12px;padding:26px;text-align:center;color:var(--mut);cursor:pointer;background:#fff}
.drop.over{border-color:var(--pri);background:var(--pri-l)}

/* prévia do whatsapp */
.phone{background:var(--chat);border-radius:12px;padding:14px;min-height:160px}
.bubble{background:var(--bub-in);border-radius:8px;padding:8px 10px;max-width:92%;word-wrap:break-word;box-shadow:0 1px 1px rgba(0,0,0,.08);margin-bottom:8px;font-size:14px}
.bubble.out{background:var(--bub-out);margin-left:auto}
.bubble .meta{display:block;text-align:right;font-size:11px;color:var(--mut);margin-top:3px}
.bubble img{max-width:240px;border-radius:6px;display:block}
.bubble audio{max-width:240px}
.bubble .tpl{font-size:10px;color:var(--pri-d);font-weight:700;text-transform:uppercase;display:block;margin-bottom:2px}

/* conversas */
.inbox{display:grid;grid-template-columns:320px 1fr;height:100vh}
.inbox .list{border-right:1px solid var(--line);background:#fff;display:flex;flex-direction:column;min-height:0}
.inbox .list .top{padding:12px;border-bottom:1px solid var(--line);display:grid;gap:8px}
.inbox .items{overflow:auto;flex:1}
.conv{display:flex;gap:10px;padding:11px 12px;border-bottom:1px solid var(--line);cursor:pointer}
.conv:hover{background:#fafbfc} .conv.on{background:var(--pri-l)}
.avatar{width:38px;height:38px;flex:none;border-radius:50%;background:#dfe5ea;display:grid;place-items:center;font-weight:700;color:#5b6773}
.conv .info{min-width:0;flex:1}
.conv .name{font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.conv .last{color:var(--mut);font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.conv .when{font-size:11px;color:var(--mut);text-align:right;display:grid;gap:4px;justify-items:end}
.chat{display:flex;flex-direction:column;min-height:0;background:var(--chat)}
.chat .chead{background:#fff;border-bottom:1px solid var(--line);padding:10px 16px;display:flex;align-items:center;gap:10px}
.chat .msgs{flex:1;overflow:auto;padding:16px 8%}
.chat .compose{background:#f0f2f5;padding:10px 12px;display:flex;gap:8px;align-items:flex-end}
.chat .compose textarea{resize:none;height:42px;max-height:140px}
.empty{display:grid;place-items:center;height:100%;color:var(--mut);text-align:center;padding:20px}
.daysep{text-align:center;margin:10px 0}
.daysep span{background:#fff;font-size:12px;color:var(--mut);padding:3px 10px;border-radius:7px}

dialog{border:0;border-radius:14px;padding:0;width:min(720px,calc(100vw - 24px));max-height:90vh;box-shadow:0 20px 50px rgba(0,0,0,.2)}
dialog::backdrop{background:rgba(15,23,42,.45)}
#modalBody{padding:20px;overflow:auto;max-height:90vh}
.toast{position:fixed;bottom:20px;left:50%;transform:translateX(-50%) translateY(80px);background:#17202a;color:#fff;padding:10px 18px;border-radius:10px;transition:.25s;z-index:99;max-width:90vw}
.toast.show{transform:translateX(-50%) translateY(0)}
.toast.bad{background:var(--red)}
.chart{display:flex;align-items:flex-end;gap:3px;height:150px;padding-top:10px}
.chart .col{flex:1;display:flex;flex-direction:column;justify-content:flex-end;gap:1px;min-width:4px;position:relative}
.chart .col i{display:block;border-radius:2px 2px 0 0}
.legend{display:flex;gap:14px;font-size:12px;color:var(--mut);flex-wrap:wrap}
.legend i{display:inline-block;width:10px;height:10px;border-radius:3px;margin-right:5px;vertical-align:-1px}

@media (max-width:900px){
  .side{width:62px;padding:12px 6px}
  .side .brand span:last-child,.side nav a span{display:none}
  .g3,.g4{grid-template-columns:repeat(2,minmax(0,1fr))}
  .inbox{grid-template-columns:1fr}
  .inbox.has-chat .list{display:none} .inbox:not(.has-chat) .chat{display:none}
  .view{padding:16px}
  .varrow{grid-template-columns:60px 1fr}
}
@media (max-width:560px){.g2,.g3,.g4{grid-template-columns:1fr}}

.bubble .t{white-space:pre-wrap}
a.btn{text-decoration:none;display:inline-flex;align-items:center;gap:6px;justify-content:center}
.view{min-width:0}
.chart .col{height:100%;max-width:48px}
.inbox .list,.inbox .chat{min-width:0}